Account Management

We recognise that a successful business relationship is based on consistency and trust. Unlike energy suppliers, and other energy brokers, every single Resolve Energy customer is assigned a dedicated account manager. The account manager will look after all of your energy needs from the outset, continuing that same dedication through the life of the energy contracts and providing excellent service to larger and smaller businesses alike.

Your dedicated account manager is there not only to facilitate and negotiate your energy contracts, but also to assist with any queries or supplier issues you may have at any point during the energy contract that you choose. No matter how big or small your query may be, you’ll always have a dedicated account manager on hand to ease the burden on you.

Staying ahead of the curve

This personalised service allows your dedicated account manager to effectively serve as an extension of your own team/business, working with you to ensure you stay ahead of the curve on market conditions and industry changes. The relationships that we have with the energy suppliers allow us to deal with queries in a more time efficient manner than a customer negotiating on their own. We always aim to resolve queries in a timely manner.

Your account manager will be on hand to ensure that upon contract renewal, you receive the best possible rates and product for your business. We will provide a full and thorough breakdown of the recommendations and options available to you. This will allow you to make a fully informed decision, based on a clear understanding of all of the facts.

Our team will contact you to confirm when the contracts have successfully commenced, providing market updates and renewal reminders at the relevant time. We do this because we know that your own time could be better spent looking after your own business.

Contact us today to speak with one of our dedicated account managers.