We appointed Resolve Energy to be our energy procurement consultant from April 2016. Since then they have negotiated a number of new energy contracts on our behalf, securing long term contracts at very competitive market rates, for both hotels. I would have no hesitation in recommending their services. I have always found Jon to be professional and courteous at all times and very proactive in his role.
Faced with a multitude of energy suppliers, a variety of unit charge rates and many different contract dates; we decided to bring the whole of our enegry management into one package. Our account manager and his team at Resolve Energy managed the whole process on our behalf from enquiry stage to new contracts becoming operational / live in a highly professional manner. Resolve’s proactive skills have given us an easy transfer of supplier and competitve prices fixed for 2 years.
Resolve Energy and James have been excellent in providing us with getting the best deal for our energy contract. Customer service is exceptional and James was great in knowing what we needed as a company, They handled the whole process from cancelling the old contract to renewing the new contract and helped with any further queries we had. We will definitely be using them again.
My Company has been with Resolve Energy since they introduced themselves asking to quote on our energy supplies so many years ago. They are a very efficient company, always one step ahead of the game, and whilst we have tested the market with other energy companies quotations out of pure interest, Resolve Energy has always come up with a better deal. I cannot recommend them highly enough.
We are a small property company with several properties in the West Country. We have handed over the negotiation for all our gas and electricity supplies to Resolve Energy. They have taken the hassle out of negotiating every single contract and also achieved some very competitive prices.
Resolve have also managed to re-negotiate all the contracts so they finish on the same day giving a better bargaining position. When we did have a metering problem with one of the major electricity companies, Resolve lived up to their name and managed to get what was nearly a five figure refund. Highly recommended.
Changing suppliers can be complicated and confusing but Resolve Energy had made the process easy in the efficient way they work. Since changing suppliers we have made significant savings on our gas and electricity costs.
I believe information sharing is key when building a good working relationship.
Our account manager is in regular contact, he is highly focused, friendly and efficient and takes a proactive approach to cost savings, keeping me informed at every stage.
All of our accounts are now combined into a common end date which will make the future procurement process a lot easier.
I would have no hesitation in recommending Resolve Energy to anyone who is looking to change and have their energy account managed by professionals.
We have worked together with Resolve for some years and with their expert help we have been able to better manage our cash flow by having efficient and controlled billing. The contracts for our three premises were all out of sync. Resolve negotiated a deal to place all contracts with a single supplier and gave them a common end date. In the process we benefited from annual savings of just over 10%
We have dealt with Resolve Energy from their beginning and have always found them to be friendly, professional & very competitive, no problem is too big or small and there is always a friendly familiar voice to help you. I would have no hesitation in recommending them to anyone.
Faced with a multitude of energy suppliers, a variety of unit charge rates and many different contract dates; we decided to bring the whole of our energy management into one package. Our account manager and his team at Resolve Energy, managed the whole process on our behalf from enquiry stage to new contracts becoming operational/live in a highly professional manner. Resolve’s proactive skills have given us an easy transfer of suppliers and competitive prices fixed for five years.
St. Luke’s Hospice have been working in partnership for many years with resolve energy. As an independent charity it is imperative that cost savings are made wherever possible to ensure we can focus our limited funds towards patient care. I have always found Resolve Energy to be of the highest standard in competitiveness of pricing, service and professionalism and I would have no hesitation in recommending their services
Resolve Energy were able to quickly understand our requirements and recognised that we would have a potential issue in being able to move our max demand meter to a different supplier. They informed us that some suppliers at the time were not taking on new meters due to government changes [Ofgem P.272] none of the other brokers made us aware of this. Resolve recommended that to achieve the best solution we should move three of our meters to one supplier and our max demand meter to another as this gave us the best savings.
I was contacted by Resolve Energy over 2 years ago and they Helped our company receive the best possible price from various suppliers, we were that satisfied with the service provided that when the needed the renewal we were more than happy to again use Resolve Energy to again source the best possible service for our company.
Just a few quick lines to let you know how pleased we were with the way you handled our recent requirement. We now have gas ‘on tap’ and at a very competitive price. We thought, having gone through a very difficult exercise with an electricity issue some time ago, that we’d have a similar problem. But no, it was all handled efficiently and productively.
Resolve have enabled us to arrange competitive prices and supply of energy without significant involvement by Malibu staff. A win, win situation for Malibu’s busy staff!
Thank you for getting us a better energy deal. You enabled us to change supplier at very short notice and for a considerable saving with minimal fuss – very important to a small charity!
The service I received was excellent and the prices Resolve Energy provided were impossible to beat. If you are looking to change your service provider, try this friendly company.