Privacy Policy

WHAT Personal Data Do We Collect and WHEN?

We ask you for certain personal data to provide you with the products or services you request. For example, when you arrange a contract through us, speak with a member of our team, request to receive communications, receive quotations, or use our website.

This personal data includes your:

WHY and HOW Do We Use Your Personal Data?

We use your personal data in the following ways:

PROTECTION and MANAGEMENT of Your Personal Data

Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, to maintain the safety of your personal data.

Retention of your Personal Data

Your personal information will be retained for as long as is necessary to carry out the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will keep your personal data for as long as you keep your Resolve Energy account.

YOUR RIGHTS Relating to Your Personal Data

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. These rights are not absolute. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

QUESTIONS and Feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices. If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please contact our Data Protection Officer at our Privacy Office at:

Privacy Office, Resolve Energy Ltd, Walker House, Exchange Flags, Liverpool, L2 3YL

You may also send us an email at

Cookies Policy

Our website uses cookies to enhance your browsing experience and personalize the content that you see. Cookies are small text files that are stored on your device when you visit our website.

  1. Types of Cookies: We use both session cookies and persistent cookies on our website. Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a set period of time.
  2. Use of Cookies: We use cookies to understand how our users interact with our website, improve our services, and personalize your experience. We may also use cookies for advertising purposes.
  3. Opting Out: Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
  4. Third-Party Cookies: We may use third-party cookies on our website, such as those from Google Analytics. These cookies are subject to the privacy policies of the third-party providers and are not governed by our Privacy Policy.
  5. Changes to this Policy: We reserve the right to modify this Privacy Policy and Cookies Disclaimer at any time. Please check back periodically for updates.